D David James Member Jun 26, 2025 #1 I'm continuously trying to connect my Alexa device to a new Wi-Fi network, but I'm having trouble with it. Is there anyone who can assist me?
I'm continuously trying to connect my Alexa device to a new Wi-Fi network, but I'm having trouble with it. Is there anyone who can assist me?
J James Member Jun 26, 2025 #2 To connect Alexa to a new WiFi network without using the app, follow these steps using a web browser: Open a browser on your phone or computer and go to alexa.amazon.com Sign in with your Amazon account. Plug in your Alexa device and wait for the orange light ring (setup mode). On your device, go to WiFi settings and connect to the network named “Amazon-XXX” (your Echo's hotspot). Once connected, go back to the browser and select your new WiFi network, then enter the password. Alexa will connect to the new network and be ready to use!
To connect Alexa to a new WiFi network without using the app, follow these steps using a web browser: Open a browser on your phone or computer and go to alexa.amazon.com Sign in with your Amazon account. Plug in your Alexa device and wait for the orange light ring (setup mode). On your device, go to WiFi settings and connect to the network named “Amazon-XXX” (your Echo's hotspot). Once connected, go back to the browser and select your new WiFi network, then enter the password. Alexa will connect to the new network and be ready to use!